Shipping and Returns

Domestic Shipping (USA)

Please allow up to 3 business days for your order to process. You will get a shipping confirmation via email the day your order is packed. Standard domestic shipping is via Priority Mail with transit time of 2-5 days.

International Shipping

We ship worldwide! International shipping prices vary by country and the weight of your order. International transit time is typically 8-14 days. For international orders that have been in-transit for over 20 days, please reach out to your local customs office to see if the package is available for pickup or has otherwise been held up due to customs fees.

Customs

We are not responsible for any customs fees that may incur with international orders. The customer is entirely responsible for any and all fees set by the customs office of their country. Should an international order be sent back to us due to lack of claim we will contact you to arrange a reship or credit to the website. As mentioned in our return policy, we do not offer refunds, returns, or exchanges.

Tracking

At times the courier will not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.

Packages Returned to Sender

Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void. 

Refund/Return Policy:

Due to the nature of our customized products, ALL SALES ARE FINAL.

However, we stand by the quality and accuracy of our displayed products. If you feel that your purchase was not up to the standard that was advertised to you on our website, please reach out to customer support.

Damages and Quality Issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will rectify any order mistakes made on our behalf.